1. Who We Are
Prowlify ("we", "us", "our") operates the Prowlify browser extension and the web dashboard at getprowlify.com. This policy explains what data we handle and how.
2. What Data We Collect
2.1 Account Information
When you create an account we store your email address and a user ID. Passwords are managed by our authentication provider and are never stored in plain text.
2.2 Reddit Username
The extension detects your Reddit username to display your connection status in the dashboard. This is your public username only — the same name visible on your Reddit profile.
Prowlify never asks for or stores your Reddit password. Reddit requests use your browser's existing Reddit session, the same way the Reddit website does when you visit it directly.
2.3 Reddit Content You Choose to Scan
When you configure subreddits and keywords and run a scan, the extension fetches public Reddit pages (subreddit listings, post pages) on your behalf. This works the same way as you visiting those Reddit pages in your browser — no special access or elevated permissions are used.
The fetched content is sent to our backend for lead analysis and AI qualification. We only fetch subreddits and posts matching the keywords you configure. We do not crawl Reddit broadly or access any private content.
2.4 Extension Status
The extension sends periodic status updates to our backend containing: a random extension instance ID, browser name, Reddit connection status (connected or disconnected), and the extension version. This is used solely to show connection health in your dashboard.
2.5 Leads, Replies, and Messages
Reddit posts identified as leads, AI-generated reply and message drafts, and any replies or direct messages you send through Prowlify are stored in your account so you can review them.
3. How We Use Your Data
- To operate the lead scanning, reply generation, and messaging features you configure
- To display your results and engagement history in the dashboard
- To post replies and send Reddit messages you have approved or instructed Prowlify to send
- To show your extension's connection status in the dashboard
4. What We Do NOT Do
- We do not ask for or store your Reddit password
- We do not transmit your Reddit cookies to our servers
- We do not track your browsing activity outside of Reddit
- We do not inject ads or collect data from non-Reddit websites
- We do not sell, rent, or share your data with third parties
- We do not post or message on Reddit without your instruction
- We do not use your data to train AI models
5. How the Extension Works
The Prowlify extension acts as a companion to your dashboard. It carries out the actions you ask Prowlify to perform on Reddit:
- Fetching public Reddit pages your dashboard requests
- Posting replies and sending direct messages you approve
- Reporting its connection status so you know it's active
All Reddit requests use your browser's existing Reddit session. The extension does not use any external API keys or elevated access — it acts on Reddit on your behalf in the same way the Reddit website itself does.
6. Data Storage and Security
Your data is stored in an encrypted database on secure cloud infrastructure. All communication between the extension and our backend uses HTTPS. Local extension state (such as your dashboard login session) is stored in your browser's extension storage, which is sandboxed and not accessible to other extensions or websites.
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, all associated data is permanently removed within 30 days.
8. Your Rights
- Access — View all data we hold about you through your dashboard
- Delete — Request complete account and data deletion at any time
- Disconnect — Uninstall the extension to immediately stop all data collection
- Export — Request an export of your data
9. Browser Extension Permissions
The extension requests only the permissions it needs:
| Permission | Purpose |
|---|---|
| alarms | Schedule periodic status checks |
| storage | Store your dashboard login session locally in the browser |
| tabs | Detect whether you have a Reddit tab open so the extension knows if you're signed in |
| scripting | Read your Reddit sign-in state from a Reddit tab you already have open |
| host: *.reddit.com | Fetch public Reddit pages and carry out the actions you approve |
| host: matrix.redditspace.com | Reddit's chat server — used to read and send Reddit direct messages |
| host: getprowlify.com | Communicate with the Prowlify dashboard API |
10. Third-Party Services
We use the following categories of third-party services:
- Cloud database hosting (for storing your account data and leads)
- AI language model providers (for lead qualification and reply suggestions — your data is processed via API and is not used for model training)
11. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a notice in the dashboard.
12. Contact
For privacy questions or data deletion requests: